Warranty

Warranty

✨ Our Quality Guarantee

Crafted with Care. Designed to Last.

At Vermae Jewelry, every piece is thoughtfully crafted using premium gold vermeil, moissanite, and lab-grown diamonds.

While we do not offer a lifetime warranty, we proudly stand behind the quality of our materials and craftsmanship.

πŸ’Ž Our Craftsmanship Promise

Before shipping, every piece undergoes a detailed quality inspection to ensure:

βœ” Secure stone settings
βœ” Proper clasp and closure function
βœ” Smooth finishing and polish
βœ” Structural integrity

We are committed to delivering jewelry that meets our high standards.

πŸ” 30-Day Quality Assurance

If your item arrives with a manufacturing defect, please contact us within 30 days of delivery.

Examples of manufacturing defects may include:

β€’ Loose stones upon arrival
β€’ Faulty clasp
β€’ Structural breakage not caused by wear

Our team will review your request and determine the best resolution.

✨ Understanding Vermeil & Natural Wear

Gold vermeil jewelry is crafted with a thick layer of gold over sterling silver.

Over time, natural wear may occur depending on:

β€’ Skin chemistry
β€’ Exposure to water or chemicals
β€’ Frequency of wear
β€’ Storage habits

Normal fading, scratches, or tarnish from daily use are not considered defects.

With proper care, your jewelry can maintain its beauty for years.

πŸ’ Moissanite & Lab-Grown Diamonds

Our stones are:

βœ” Ethically sourced
βœ” Brilliant and durable
βœ” Securely set

Moissanite and lab-grown diamonds will not cloud or lose sparkle under normal wear.

🚫 What Is Not Covered

We do not cover:

  • Normal wear and tear

  • Scratches or surface marks

  • Tarnishing due to improper care

  • Lost items

  • Damage caused by accidents or misuse

  • Third-party repairs or modifications

🧼 Jewelry Care Recommendations

To extend the life of your jewelry:

βœ” Remove before showering or swimming
βœ” Avoid lotions and perfumes directly on jewelry
βœ” Store in a dry jewelry box
βœ” Clean gently with a soft cloth

Proper care significantly extends the life of vermeil gold.

πŸ“¬ Need Assistance?

If you believe your item has a manufacturing defect, contact us within 30 days:

πŸ“§ hello@vermae.com
Include your order number and clear photos of the issue.

Our team will review and respond within 2–3 business days.

πŸ’Ž Shop With Confidence

βœ” Premium Materials
βœ” Careful Quality Inspection
βœ” Transparent Policies
βœ” Dedicated Customer Support

We’re committed to providing fine jewelry you’ll love wearing.