Warranty

✨ Our Quality Guarantee

Crafted with Care. Designed to Last.

At Vermae Jewelry, every piece is thoughtfully crafted using premium gold vermeil, moissanite, and lab-grown diamonds.

While we do not offer a lifetime warranty, we proudly stand behind the quality of our materials and craftsmanship.

💎 Our Craftsmanship Promise

Before shipping, every piece undergoes a detailed quality inspection to ensure:

✔ Secure stone settings
✔ Proper clasp and closure function
✔ Smooth finishing and polish
✔ Structural integrity

We are committed to delivering jewelry that meets our high standards.

🔍 30-Day Quality Assurance

If your item arrives with a manufacturing defect, please contact us within 30 days of delivery.

Examples of manufacturing defects may include:

• Loose stones upon arrival
• Faulty clasp
• Structural breakage not caused by wear

Our team will review your request and determine the best resolution.

✨ Understanding Vermeil & Natural Wear

Gold vermeil jewelry is crafted with a thick layer of gold over sterling silver.

Over time, natural wear may occur depending on:

• Skin chemistry
• Exposure to water or chemicals
• Frequency of wear
• Storage habits

Normal fading, scratches, or tarnish from daily use are not considered defects.

With proper care, your jewelry can maintain its beauty for years.

💍 Moissanite & Lab-Grown Diamonds

Our stones are:

✔ Ethically sourced
✔ Brilliant and durable
✔ Securely set

Moissanite and lab-grown diamonds will not cloud or lose sparkle under normal wear.

🚫 What Is Not Covered

We do not cover:

  • Normal wear and tear

  • Scratches or surface marks

  • Tarnishing due to improper care

  • Lost items

  • Damage caused by accidents or misuse

  • Third-party repairs or modifications

🧼 Jewelry Care Recommendations

To extend the life of your jewelry:

✔ Remove before showering or swimming
✔ Avoid lotions and perfumes directly on jewelry
✔ Store in a dry jewelry box
✔ Clean gently with a soft cloth

Proper care significantly extends the life of vermeil gold.

📬 Need Assistance?

If you believe your item has a manufacturing defect, contact us within 30 days:

📧 hello@vermae.com
Include your order number and clear photos of the issue.

Our team will review and respond within 2–3 business days.

💎 Shop With Confidence

✔ Premium Materials
✔ Careful Quality Inspection
✔ Transparent Policies
✔ Dedicated Customer Support

We’re committed to providing fine jewelry you’ll love wearing.