Shipping & Delivery
Free US Shipping on Orders $75+ | Fast & Secure Delivery
At Vermae Jewelry, we ensure your fine jewelry arrives safely, quickly, and beautifully packaged. Below you’ll find everything you need to know about our shipping times, delivery options, and order tracking.
🇺🇸 US Shipping Policy
✨ Free Standard Shipping on orders over $75
We proudly ship across the United States with reliable, trackable carriers.
Processing Time:
Orders are processed within 1–3 business days (excluding weekends & holidays).
Delivery Time (After Processing):
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Standard Shipping: 3–5 business days
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Expedited Shipping: 2–3 business days
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Express Shipping: 1–2 business days
📦 All orders include tracking information sent via email once shipped.
🌎 International Shipping
We ship worldwide to select countries.
International Delivery Time:
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7–14 business days (varies by destination)
Customs duties and import taxes may apply depending on your country’s regulations. These fees are the responsibility of the customer.
📦 Order Tracking
Once your order ships, you will receive:
✔ Shipping confirmation email
✔ Tracking number
✔ Real-time tracking link
If you cannot find your tracking email, please check your spam folder or contact us at support@vermaejewelry.com.
💌 Discreet & Gift-Ready Packaging
Every order arrives in:
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Premium jewelry box
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Protective packaging
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Ready-to-gift presentation
We do not include pricing inside packages — perfect for gifts 🎁
⏳ Order Processing Times
Because we specialize in premium vermeil gold, moissanite, and lab-grown diamond jewelry, some pieces may require quality inspection before shipping.
During peak seasons (Black Friday, Holidays, Valentine’s Day), processing may take an additional 1–2 business days.
📍 Lost, Delayed, or Stolen Packages
If your tracking shows “Delivered” but you have not received your package:
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Check with neighbors or your local carrier.
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Contact the shipping provider directly.
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Email our support team within 5 days of delivery confirmation.
We are happy to assist with claims and solutions whenever possible.
🔒 Secure Shipping Guarantee
All packages are:
✔ Fully trackable
✔ Insured during transit
✔ Securely packed to prevent damage
Your jewelry’s safety is our priority.
❓ Frequently Asked Questions
How long does shipping take?
Most US customers receive their order within 5–7 business days total (processing + shipping).
Do you offer free shipping?
Yes — we offer free US shipping on orders over $75.
Can I change my shipping address?
Address changes must be requested within 12 hours of placing your order.
Do you ship to PO boxes?
Yes, standard shipping supports PO box delivery.
💎 Why Customers Trust Vermae Shipping
✔ Fast US fulfillment
✔ Transparent tracking
✔ Beautiful gift-ready packaging
✔ Secure & insured delivery
📞 Need Help?
Still have questions?
📧 Email: hello@vermae.com
💬 Live Chat: Available Monday–Friday
We’re happy to help.